Frequently Asked Questions
We want you to have access to information 24-7, so you will find the answer to most of your questions here!
Pre-Tour Questions
+ What is the rental fee and what does it include?
+ What is the venue capacity?
+ What dates are available?
+ Is there a down payment? When are the additional payments due? Do you offer a payment plan?
+ Do you offer discounts?
+ Do I need to schedule a tour or can I just stop by?
+ My preferred dates are unavailable. Do you have a cancellation waiting list?
Pre-Booking Questions
+ How do I reserve a date?
+ What is the average budget of a couple getting married at Sunset Oaks?
+ Is there a food and beverage or guest count minimum? How about headcount penalties?
+ What form of payment do you accept?
+ Do you include a "wedding day coordinator?"
+ We plan to have our ceremony offsite, or only plan to have our ceremony at Sunset Oaks. Does your fee change?
+ Are there overnight accommodations nearby?
+ Will we be able to access the venue to rehearse our ceremony?
+ Do you provided table linens, cups, silverware, etc?
+ Do you host weekday wedding?
Vendors
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It all begins with an idea. Maybe you want to launch a business. Maybe you want to turn a hobby into something more. Or maybe you have a creative project to share with the world. Whatever it is, the way you tell your story online can make all the difference.
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Shopping for vendors can be tons of fun but also a lot of pressure- after all, you’ve probably never planned a wedding before!
That’s where our All Inclusive Packages and “vendors we love” list come in. Bypass the unknown, and work with proven vendors who are already vetted and approved to work at the venue.
If you need a vendor who’s not on the list or in a package, look for this:
Legitimate website + Google reviews.
Proof of General Liability Insurance (if they don’t know what this is, RUN!)
All applicable licensing.
They should have a sales & use tax certificate (proof they’re legitimate and paying taxes)
🚩 RED FLAGS 🚩
No website (only social media page)
Offering deals too good to be true
No contract or invoice
No reviews/social proof
Slow response times (this is a sign you can expect this in the future)
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We believe creativity with catering is a great way to customize your event within your budget, so any licensed and insured caterer or restaurant that provides full service catering may apply to be approved to provide catering at Sunset Oaks.
Browse our “Vendors We Love” list for a variety of reputable, affordable pre-approved caterers.
Enjoy an all inclusive package with catering included to bypass any need to search for a caterer.
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Our insurance company requires licensed and insured caterers or restaurants for all food being served at the venue.
The space available does not suite any on-site food prep or heating.
Sunset Oaks requires full service catering (must include delivery, setup, serving, warming equipment, tear down, and clean up by trained Food Handling professionals)
• Therefore, no, family may not "do the food," but we do have several very affordable contacts for you to reach out to!
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Submit 🔗 Vendor Approval Application 90 days prior to event
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Caterers must provide full service catering and apply for approval, minimum 90 days before the wedding.
Requirements to be approved: Licensed & Insured.
License = Health Department Certificate
Insured = Provide Certificate of Insurance (any legitimate business will have at least $1M in general liability), and their provider will send us a COI with Sunset Oaks Venue listed as “additionally insured”
Full Service Catering Means: with staff to prep offsite, set up buffet, provide warming and serving equipment, serve, and clean up.
If your favorite restaurant does not provide full service, we can put you in contact with servers to bridge the gap.
To save you time researching, we have a list of vendors who have shown to provide great meals at a variety of price ranges, or you can branch out.
There’s limited prep space, and the buffet is on the patio, so we need to speak with any caterers prior to the event so they know what to bring.
Creative Ideas if a full service caterer is not in the budget. You will need to appoint a team of helpers with clear instructions on setting up and cleaning up: 1) buy pre-prepped trays (sandwiches, charcuterie, finger foods) and store them in the refrigerator). Have your helpers set them out and keep them stocked then clean up afterwards.
• We have found it’s necessary to be EXTREMELY picky with caterers, so to protect your interests, there may be some we do not allow due to bad experiences in the past.
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Caterers are welcome to use the prep space available plus tables with black linens to serve from.
The prep space is rather limited and includes-
one 8 ft prep counter
a commercial refrigerator
ice machine
sink
2 buffet tables
Caterer should provide:
Delivery of Insulated food carriers
Staff to set up and serve the buffet line, clean up buffet, pre-bus tables
Chafing dishes & sternos, serving dishes/utensils
plates, cutlery, napkins, cups
Non-alcoholic beverages
note, they won’t provide plates/forks for sweets unless they’re supplying the sweets